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Have questions about your international activity? Email us at globalhub@umaryland.edu
Travel FAQs
TRAVEL POLICY AND PROCEDURES
Where can I find more information about UMB travel policies and procedures? ▾
You can find more information about the travel policy and procedures on the dedicated page of the Global Hub. Please visit Travel Policy and Procedures.
Do these international travel requirements apply to me? ▾
Yup! This policy applies to:
- All UMB personnel, regardless of funding source
- Authorized affiliate employees and other nonemployees whose travel is paid for, in part or in whole, with UMB Funds
- UMB personnel regularly performing their UMB duties in Maryland
- UMB personnel regularly performing their UMB duties out of state
- The purchase of transportation, lodging, meals, and other expenditures charged to UMB Funds and paid directly to a travel services provider or reimbursed to the traveler
- All UMB Business Travel that takes place internationally, even if the traveler does not enter or leave the United States
The only types of travel this does not apply to are:
- Moving and relocation of UMB personnel
- Travel undertaken by registered UMB students that does not qualify as UMB Business Travel (see more on UMB Business Travel below under What counts as "UMB Business Travel"?)
Who is considered a nonemployee? ▾
An individual who does not receive wages through the UMB payroll system and whose travel counts as UMB business travel, and some, or all, of their travel is charged to UMB Funds. Examples include job applicants, lecturers, consultants, researchers, and students.
Examples of nonemployees: authorized affiliate employees, consultants, collaborating researchers, conference presenters, and partner representatives.
What are considered UMB funds? ▾
All funds administered by UMB, regardless of fund source. UMB Funds include State-appropriated general funds, tuition, fees, other income, auxiliary funds, revolving/discretionary funds, Designated Research Initiative Funds, gifts, contract or grant revenues, and other restricted funds.
What counts as "UMB Business Travel"? ▾
Will any UMB Funds pay for any travel expenditures? Then likely the trip counts as UMB Business Travel, as defined in the UMB Policy on Business Travel for UMB Employees and Nonemployees and as follows:
UMB Business Travel = any trip undertaken for UMB business purposes or UMB employee work-related business is UMB Business Travel
- It includes travel of UMB Personnel who participate in academic travel as part of their job functions.
- It excludes an employee’s regular commute between home and the workplace.
- It applies not only to employees but also to authorized affiliate employees and other nonemployees whose travel expenditures will be charged, in part or in whole, to UMB Funds.
UMB Funds = All funds administered by UMB, regardless of fund source. UMB funds include State-appropriated general funds, tuition, fees, and other income, as well as auxiliary funds, revolving/discretionary funds, Designated Research Initiative Funds, gifts, contract or grant revenues, and other restricted funds.
REIMBURSEMENT
Who needs to approve international travel by a nonemployee? ▾
Travel authorization: A nonemployee's international travel must be approved by the UMB faculty or staff member leading the international activity and by a person with fiscal authority for the funds used to pay for the travel.
High-risk destination: If one or more destinations is rated High or Extreme Travel Risk by International SOS, the travel must be cleared by the AVP of International Operations or their designee, as per Step 2 above.
The UMB unit paying for the trip is responsible for assuring compliance with US government regulations and sponsor terms and conditions (such as the Fly America Act), as well as proper and judicious use of UMB financial resources.
Proceed with caution! Work with the nonemployee to make sure that UMB is paying for or reimbursing only expenses that are clearly associated with UMB Business Travel.
- If the nonemployee's other travel increases the cost of the airfare or other travel expenses that UMB is covering, the nonemployee personally must pay that increased amount, preferably at the time of purchase and prior to departure.
- If UMB has paid for travel expenses that relate, in part or in full, to the nonemployee's other work or personal travel, the nonemployee must reimburse UMB immediately for any cost that exceeds the UMB Business Travel portion.
- Expenses for any portion of a trip that is not for UMB business purposes must be CLEARLY identified and excluded from the request for reimbursement of travel expenses to the nonemployee.
Do your best to avoid these situations. If they arise, handle them carefully and provide clear supporting documentation.
What if someone else is paying for my international airfare? (not UMB) ▾
You still need to follow ALL the other UMB procedures, if this counts as UMB Business Travel:
Recommended - UMB Step 1: Take Personal Safety and Security training.
Required - UMB Step 2: Get prior approval if you are traveling to a high-risk destination.
Required - UMB Step 3: Sign the International Traveler Attestation Form with Risk Acknowledgement, Agreement, and Release.
Required - UMB Step 4: Request and obtain travel authorization. Do not skip this step!
DIFFERENT from UMB Step 5: Since another organization is paying, book your air travel as required by that organization or on your own.
ADDITIONAL Step: You must manually enter your travel itinerary into the International SOS system. You'll need to add your Trip via MyTrips (which may require registering first). International SOS provides a User Guide for how to do this.
Recommended - UMB Step 6: Get the International SOS resources you need.
Can I get a travel advance for my international trip? ▾
Wanting a cash advance to pay for lodging, food, and other travel costs?
In general, UMB does not provide travel or other cash advances. Whenever possible, the University should pay directly for your major travel expenses such as your airfare, lodging, and vehicle rental.
For smaller expenses, you need to pay out of pocket and seek reimbursement upon completion of travel - see UMB's Travel Reimbursement procedures for details.
Seeking a cash advance for payment of other business expenses while traveling?
- Planning to provide an international collaborator with an honorarium?
- Planning to rent training space and pay for training materials, participants' per diem, coffee/tea breaks, etc.?
- Planning to pay for casual labor for field research work?
Contact us at globalhub@umaryland.edu to discuss your plans and/or check out our Global Hub Finance FAQs, notably:
- How do a I pay a person or entity outside the US in cash?
- Can I pay an honorarium to a person outside the US in cash?
In general, UMB recommends not making payments in cash to persons or entities outside the US, especially when the financial consideration exceeds US$200 or the equivalent in foreign currency.
CONCUR
What if I don't have UMB credentials to enter UMB's Concur Travel System? ▾
No problem! The UMB unit you're traveling under gets the pre-approval and books the travel on your behalf before you start traveling. See the Nonemployee International Travel Information for details.
TRAVEL ARRANGEMENTS
Do I need a visa? If so, how do I apply for one? ▾
Every country has its own process, requirements, and fees for applying for a visa. Some countries may require you to travel to an in-person appointment at a consulate or embassy in select US cities. You can find current visa information by contacting the consulate or embassy of your host country.
- Check the visa requirement for each country you are visiting and traveling through.
- Apply for visas through international consulates and embassies.
A consular office may deny your visa application, so it’s best to adhere to their requirements and apply as early as possible. It is important that you know what is required of you before attempting to enter a country. Failing to obtain a visa could result in a denial of entry into a country and even criminal charges.
I plan to rent a car at my international destination - what do I need to know? ▾
Please contact globalhub@umaryland.edu to discuss your options. We're concerned about your personal liability, as well as UMB's. It may be prudent for UMB to use the MGIC mechanism for entering into some vehicle rental contracts.
Some considerations:
- Renting a car or other vehicle is considered a procurement, so do follow UMB procurement procedures.
- UMB/MGIC may need to acquire motor vehicle insurance for your rental car.
- We may want to ask legal counsel in your destination country to review the rental contract if the contract amount is high and/or the duration long.
- Rental costs that will be charged to a federally funded grant or contract must meet the requirements of the US government’s Uniform Guidance (2 CFR 200.465).
REPORT ANY CRASH OR OTHER INCIDENT in which a person is harmed or a vehicle is damaged. Notify us within 24 hours via the International Safety & Security Incident Hotline.
How can you reduce your risk of a vehicle crash or other safety incident?
Allow only authorized personnel to drive the vehicle and follow this list of precautions:
- Abide by traffic rules and regulations, including those related to speed limits.
- Do not use mobile phones and similar devices while driving, even if traffic regulations allow for that use.
- Do not drive while under the influence of drugs or alcohol.
- Ensure the vehicle is equipped with a seatbelt for each passenger, and require that passengers wearing seatbelts at all times when the vehicle is in motion.
- Wear a helmet at all times if riding a motorcycle, moped, or scooter, and require that any passenger also wear a helmet.
- Carry safety supplies, such as flares, a fire extinguisher, a first aid kit, and any other items required by local law.
- Avoid travel after nightfall and in insecure areas.
In insecure environments: Make sure you're educated on what to do if you have a car crash and how to handle checkpoints, roadblocks, and other activities by armed groups.
Hmmm, we should probably talk about why you're going to any of these countries, as research and other activities may be restricted. More information is available on the UMB Export Compliance - International Travel webpage but probably best to contact us at globalhub@umaryland.edu!
The country I'm traveling to requires proof of insurance for entry. Can you help me with that? ▾
Yes! Please send the following information to International Operations at globalhub@umaryland.edu.
- Your full name
- Your date of birth
- Travel start date
- Travel end date
- Country or countries you are traveling to
International Operations will work with UMB's international travel insurance broker to obtain a letter for you.
I'm adding on vacation travel during my international trip - how does that work? ▾
If you'd like to add on personal travel for leisure or other purposes, that's fine, BUT...
- If your personal travel increases the cost of your airfare or other travel expenses, you personally must pay that increased amount, preferably at the time of purchase.
- If your airfare, lodging, or other expenses have been paid by UMB, you must reimburse UMB immediately for the cost that exceeds the business portion. For airfare, that means submitting your reimbursement PRIOR to flying.
- Expenses for any portion of a trip that is not for UMB business purposes must be CLEARLY identified and excluded from your request for reimbursement of travel expenses.
Remember! All expenses charged to UMB funds must be entirely for UMB Business Travel.
TRAVEL AGENCY
What if I can't or didn't use a UMB-approved travel agency? ▾
Would you like to pursue an exception and obtain permission to procure the ticket elsewhere? Reasonable exceptions most often arise in the rare case that a traveler’s departure and arrival destinations are outside the US and involve no stop within the US. Seek prior written approval from your supervisor or department administrator to proceed. You still need to follow ALL the other UMB procedures, starting at Step 1 above.
Did you already procure the ticket with an unapproved travel agency? You still need to follow UMB procedures for seeking pre-approval of travel and authorization of related expenditures. Start at Step 1 above with the Personal Safety and Security training. Be forewarned that you do risk denial of your reimbursement request for that airfare.
In both cases, you must manually enter your travel itinerary into the International SOS system. You'll need to add your Trip via MyTrips (which may require registering first) or forward your trip directly to International SOS. International SOS provides a User Guide for how to do this; more information can be found here.
APPROVAL
Why do I need pre-approval? Who needs to approve my travel? ▾
Why? UMB requires pre-authorization of travel to support fulfillment of UMB's commitment to the safety and security of those traveling on UMB business, to assure compliance with US government regulations and sponsor terms and conditions, and to assure proper and judicious use of UMB financial resources.
Who approves?
UMB Employee: Your travel must be approved by your supervisor and by a person with fiscal authority for the funds used to pay for the travel - see UMB Policy VIII-14.00 (A) Policy on Approval, Payment and Reimbursement of Personal Business-Related Expenses of UMB Employees.
High-risk destination: If traveling to a high- or extreme-risk destination, the travel must be cleared by the AVP of International Operations or their designee, as per Step 2 above.
Seek approval right away! You are still required to submit a travel request, upload a signed International Traveler Attestation Form with Risk Acknowledgement, and obtain authorization in UMB's eTravel System prior to your departure.
Who needs to approve international travel by a nonemployee? ▾
Travel authorization: A nonemployee's international travel must be approved by the UMB faculty or staff member leading the international activity and by a person with fiscal authority for the funds used to pay for the travel.
High-risk destination: If one or more destinations is rated High or Extreme Travel Risk by International SOS, the travel must be cleared by the AVP of International Operations or their designee, as per Step 2 above.
The UMB unit paying for the trip is responsible for assuring compliance with US government regulations and sponsor terms and conditions (such as the Fly America Act), as well as proper and judicious use of UMB financial resources.
Yes, IF their travel will be paid for, in part or in whole, with UMB Funds. In these cases, they are treated like other nonemployees.
Of note:
- Affiliates such as the University of Maryland Baltimore Foundation (UMBF) and Maryland Global Initiatives Corporation (MGIC) have their own travel policies and procedures, which apply when the affiliate is paying for the travel.
- UMB will not reimburse expenses for travel that the UMB Foundation, MGIC, or another affiliated entity, or any other organization has paid for or will reimburse the traveler for.
Yes! If the traveler’s departure and arrival destinations are outside the US and involve no stop within the US, you still need to follow UMB procedures for seeking pre-approval of travel and authorization of related expenditures. You also need to follow the other UMB procedures for international travel, starting at Step 1 above.
What if the nonemployee or we already bought the traveler's ticket without the pre-approval? ▾
- Seek travel approval right away! You are still required to submit a travel request and obtain authorization in UMB's eTravel System prior to the traveler's departure.
- Manually enter the nonemployee's travel itinerary into the International SOS system. You'll need to add the trip via MyTrips (which may require registering first). International SOS provides a User Guide for how to do this.
- If the nonemployee procured the ticket, tell them to include the airfare with other travel expenses in their Nonemployee Business Travel Certification Form (NBTC). Do not reimburse the airfare prior to completion of travel.
Hmmm, we should probably talk about why they are going to any of these countries, as research and other activities may be restricted. More information is available on the UMB Export Compliance - International Travel webpage but probably best to contact us at globalhub@umaryland.edu!
ISOS
No, it is not an insurance company, and it does NOT provide health or travel insurance.
What does International SOS provide to UMB's international travelers? ▾
- Pre-trip planning assistance
- Security and medical advice with an issue or injury while outside the US
- Referrals to medical and legal personnel
- Interpreter service as needed for engaging with international law enforcement or healthcare personnel that do not speak English
- Emergency evacuation
- 24/7 access to a live person from anywhere in the world through a comprehensive network spanning the globe
What about medical coverage and medical emergencies when I travel outside the US for UMB? ▾
Your personal health insurance is the primary insurance when you travel internationally. You are strongly advised to contact your personal health insurance provider to inquire about international coverage. If your insurance does not provide any coverage outside your country of residence, you should consider purchasing coverage beyond the emergency coverage provided by UMB.
UMB provides Travel Blanket Accident and Sickness Insurance Benefits for individuals performing short-term business and academic travels outside their home country. The Travel Accident and Sickness insurance benefits are triggered in the circumstances of a medical emergency. If you face a medical emergency, you can use this benefit by contacting International SOS to open a case and receive guidance for emergency care and treatment.
If you use UMB’s Travel Accident and Sickness insurance benefits, a team of individuals at International SOS, UMB, and its broker will work together to file the insurance claim on your behalf.
Please maintain International SOS's contact information with you so that your medical provider can reach out to International SOS and UMB if you are in an emergency and receive emergency treatment and cannot share your personal medical insurance information.
How much emergency coverage do I have as a UMB traveler, and what exactly is covered? ▾
The Travel Blanket Accident and Sickness Insurance Benefits may cover up to a maximum of $250,000 per accident or sickness and include up to $2,500 in dental benefits related to emergency care.
Benefits will not be payable unless UMB (or our authorized assistance provider) pre-authorizes all expenses in writing or by an authorized electronic or telephonic means.
Am I covered for an emergency medical evacuation? ▾
Under Travel Blanket Accident and Sickness Insurance Benefits, medical evacuation is covered and includes medical transport, medical services, and other related expenses. When applicable, these services will be coordinated by the patient, medical provider, International SOS, and UMB International Operations.
In an emergency, will I need to pay for these benefits upfront? ▾
If the doctor ordering the emergency medical evacuation certifies that the severity of the covered person’s medical emergency requires an emergency medical evacuation, in most cases, payment will not be required upfront.
When a payment or upfront deposit is required, International SOS and UMB International Operations will work directly with the providers to ensure payment.
Will ISOS pay upfront for medical expenses? ▾
- International SOS may work with UMB to pay expenses to guarantee payment to a medical provider or a hospital or other treatment facility.
- Not all expenses can be paid upfront, and many require reimbursement after the fact.
- The best course of action in any emergency is to call International SOS immediately, as they will guide you through the entire process.
Do I need travel insurance to cover unexpected delays in my travel? Who should pay for this? ▾
Travel insurance is the responsibility of the UMB traveler if they wish to procure it. Since UMB recommends buying refundable airline tickets when possible (and when not cost-prohibitive), no reimbursement for or purchase of travel insurance is authorized.
- In circumstances where a traveler’s trip is extended because they are subject to quarantine for any contagious disease, it is recommended that the traveler contact International SOS for quarantine guidance and comply with local regulations.
- UMB’s Travel Blanket Accident and Sickness Insurance Benefits will cover reasonable expenses incurred up to $2,000 or 7 days after the quarantine is issued.