Members of University of Maryland, Baltimore (UMB) Police and Public Safety are committed to providing quality service to the campus community. Agency members are expected to always conduct themselves professionally and with courtesy. The agency investigates all allegations of poor service, brutality, or unprofessional conduct of any member of the agency. This is done to resolve any incidents or perceptions of poor service as well as comply with the standards established by the Commission on Accreditation of Law Enforcement Agencies (CALEA).

In compliance with CALEA Standard 26.2.5, the agency reviews all complaint records and compiles a statistical summary which is made available to the public and agency members. During the calendar year of 2023, there were three internal complaints and eight external (someone outside of UMB Police and Public Safety) complaints filed. Each complaint was investigated. Below is the listing of the complaints and the result of the investigations:

Members of the University of Maryland, Baltimore Police Department (UMBPD) are committed to providing quality service to the campus community. Agency members are expected to always conduct themselves professionally and with courtesy. The agency investigates all allegations of poor service, brutality, or unprofessional conduct of any member of the agency. This is done to resolve any incidents or perceptions of poor service as well as comply with the standards established by the Commission on Accreditation of Law Enforcement Agencies (CALEA).

In compliance with CALEA Standard 26.2.5, the agency reviews all complaint records and compiles a statistical summary which is made available to the public and agency members. During the calendar year of 2022, there were 20 internal complaints and one external (someone outside of UMBPD) complaints filed. Each complaint was investigated. Below is the listing of the complaints and the result of the investigations:

Members of the University of Maryland, Baltimore Police Department (UMBPD) are committed to providing quality service to the campus community. Agency members are expected to always conduct themselves professionally and with courtesy. The agency investigates all allegations of poor service, brutality, or unprofessional conduct of any member of the agency. This is done to resolve any incidents or perceptions of poor service as well as comply with the standards established by the Commission on Accreditation of Law Enforcement Agencies (CALEA).

In compliance with CALEA Standard 26.2.5, the agency reviews all complaint records and compiles a statistical summary which is made available to the public and agency members. During the calendar year of 2021, there were 50 internal complaints and six external (someone outside of UMBPD) complaints filed. Each complaint was investigated. Below is the listing of the complaints and the result of the investigations:

Members of the University of Maryland, Baltimore Police Department (UMBPD) are committed to providing quality service to the campus community. Agency members are expected to always conduct themselves professionally and with courtesy. The agency investigates all allegations of poor service, brutality, or unprofessional conduct of any member of the agency. This is done to resolve any incidents or perceptions of poor service as well as comply with the standards established by the Commission on Accreditation of Law Enforcement Agencies (CALEA).

In compliance with CALEA Standard 26.2.5, the agency reviews all complaint records and compiles a statistical summary which is made available to the public and agency members. During the calendar year of 2020, there were 40 internal complaints and five external (someone outside of UMBPD) complaints filed. Each complaint was investigated. Below is the listing of the complaints and the result of the investigations:

Members of the University of Maryland, Baltimore Police Department (UMBPD) are committed to providing quality service to the campus community. Agency members are expected to always conduct themselves professionally and with courtesy. The agency investigates all allegations of poor service, brutality, or unprofessional conduct of any member of the agency. This is done to resolve any incidents or perceptions of poor service as well as comply with the standards established by the Commission on Accreditation of Law Enforcement Agencies (CALEA).

In compliance with CALEA Standard 26.2.5, the agency reviews all complaint records and compiles a statistical summary which is made available to the public and agency members. During the calendar year of 2019, there were six major complaints and four minor complaints filed. Each complaint was investigated. Below is the listing of the primary or most serious complaints by type (major or minor) and the result of the investigations:

Members of the University of Maryland, Baltimore Police Department (UMBPD) are committed to providing quality service to the campus community. Agency members are expected to always conduct themselves professionally and with courtesy. The agency investigates all allegations of poor service, brutality, or unprofessional conduct of any member of the agency. This is done to resolve any incidents or perceptions of poor service as well as comply with the standards established by the Commission on Accreditation of Law Enforcement Agencies (CALEA).

In compliance with CALEA Standard 26.2.5, the agency reviews all complaint records and compiles a statistical summary which is made available to the public and agency members. During the calendar year of 2018, there were four major complaints and five minor complaints filed against nine members of the UMBPD. Each complaint was investigated. Below is the listing of the primary or most serious complaints by type (major or minor) and the result of the investigations:

Members of the University of Maryland, Baltimore Police Force (UMBPF) are committed to providing quality service to the campus community. Agency members are expected to always conduct themselves professionally and with courtesy. The agency investigates all allegations of poor service, brutality, or unprofessional conduct of any members of the agency. This is done to resolve any incidents or perceptions of poor service as well as comply with the standards established by the Commission on Accreditation of Law Enforcement Agencies (CALEA). 

In compliance with CALEA Standard 26.2.5, the agency reviews all complaint records and compiles a statistical summary which is made available to the public and agency members. During the calendar year of 2017, there were three major complaints and eight minor complaints filed against 11 members of the UMBPF. Each complaint was investigated. Below is the listing of the primary or most serious complaints by type (major or minor) and the result of the investigations:

Members of the University of Maryland, Baltimore Police Force (UMBPF) are committed to providing quality service to the campus community. Agency personnel are expected to always conduct themselves professionally and courteously. The agency investigates all allegations of poor service, brutality, or unprofessional conduct of any member of the agency. This is done to resolve any incidents or perceptions of poor service as well as comply with the standards established by the Commission on Accreditation for Law Enforcement Agencies (CALEA). 

In compliance with CALEA Standard 52.1.5, the agency reviews all complaint records and compiles a statistical summary which is made available to the public and agency members. During the calendar year of 2016, there were 20 major complainants and eight minor complaints filed against 25 members of the UMBPF. Each complaint was investigated. They were:

Members of the University of Maryland, Baltimore Police Force (UMBPF) are committed to providing quality service to the campus community. Agency personnel are expected to always conduct themselves professionally and courteously. The agency investigates all allegations of poor service, brutality, or unprofessional conduct on the part of any employee of the agency. This is done to resolve any incidents or perceptions of poor service as well as to comply with the high standards established by the Commission on Accreditation for Law Enforcement Agencies (CALEA). Additionally, agency supervisory and administrative personnel conduct reviews of all the following instances involving agency personnel: traffic accidents, departmental property losses, and uses of force. Use of force reviews are conducted in each incident where police officers discharge firearms, point firearms, utilize defensive batons, take actions that result in or are alleged to have resulted in injuries or death, and apply physical force when conducting police functions.

During the calendar year 2015, there were 12 major complaints and 60 minor complaints filed against UMBPF employees. Each complaint was investigated. They were:

Members of the University of Maryland, Baltimore Police Force (UMBPF) are committed to providing quality service to the campus community. Agency personnel are expected to always conduct themselves professionally and courteously. The agency investigates all allegations of poor service, brutality, or unprofessional conduct on the part of any employee of the agency. This is done to resolve any incidents or perceptions of poor service as well as to comply with the high standards established by the Commission on Accreditation for Law Enforcement Agencies (CALEA). Additionally, agency supervisory and administrative personnel conduct reviews of all the following instances involving agency personnel: traffic accidents, departmental property losses, and uses of force. Use of force reviews are conducted in each incident where police officers discharge firearms, point firearms, utilize defensive batons, take actions that result in or are alleged to have resulted in injuries or death, and apply physical force when conducting police functions.

During the calendar year 2014, there were three major complaints and 30 minor complaints filed against UMBPF employees. Each complaint was investigated. They were: