Frequently Asked Questions

General FAQs

1. What personal information can I change myself in the Campus Portal? ▾

http://www.umaryland.edu/hrs/current-employees/employee-self-service/#myUMB

2. How long does it take my request to CASS to be completed? ▾

Most requests are completed within 24 hours, unless additional information is requested. If CASS needs additional information, you may receive an email and/or phone call from the CASS staff member that is assigned to your request.
 
Also, once the request has been completed, you will receive an email stating that your request is “closed-resolved”. 
 

3. Can CASS help me get access to Quantum? ▾

Yes

Submit a request to CASS by using the CASS website or call 410-706-7717

4. Who do I contact to get help regarding computer/laptop error messages? ▾

Send an email to help@umaryland.edu or call 410-706-HELP (4357).

5. Who do I contact to have a link to the DM form template? ▾

Contact: Alice Maxwell

DM Form Template

HR and Payroll FAQs

Financial and Purchasing FAQs