UMB Community System FAQ

Sponsors / Approvers

Who can enter affiliate records? 

Users with the role of sponsor or approver can enter affiliate records. For a current list of sponsors and approvers, click here.

How do I take over sponsorship of an existing Community System user? 

To take over sponsorship of a user, follow the steps below:

  • Log in to the Community System
  • Search for the User
  • Click on user's name from the results list
  • Under "Affiliation" click on "Edit"
  • Update the Sponsor as appropriate
  • Click on Submit

How do I become a sponsor for affiliates in my school/department? 

Contact the Approving Authority for your school/department. The Approving Authority has to send an email request to DL-CITS Community System.

How do I reactivate an inactive account? 

To reactivate an inactive account, follow the steps below:

  • Log in to the Community System
  • Search for the User
  • Click on user's name from the results list
  • Under the "Identity" section, select "Activate Account"
  • Update the Expiration Date, Affiliations, Dept / School, and Sponsor and/or Approver as appropriate
  • Click on "Submit"

How does the self-registration process work? 

Sponsors and Approvers can send Self Registration invitations to affiliates by clicking on the Self Registration Invitation link. The Sponsor or Approver selects the Sponsor-to-be, enters the email address of the intended new affiliate, adds a note, and clicks Submit.

The recipient of the Invitation email then follows the link and completes the Self-Registration form.

The Sponsor then confirms the information and agrees to be the Sponsor.

The Approver then approves the account, in the same way that an account created directly by a Sponsor is approved.

How do I access the UMB Community System? 

Go here and sign on with your UMID and password.

How do I request access to eUMB (Financials, HRMS, or RAVEN) or COEUS?  

Access to eUMB applications can be requested following the steps below: 

  • Log into the App Request system
  • Search for the User
  • Click on the user’s name from the results list
  • Select the relevant application
  • Click Submit 

These steps can be done by either the user or the user’s sponsor/approver.

Why can't I edit the expiration date? 

The expiration date can only be set to a maximum of no more than 15 months from today. 

Affiliates / Account Holders

Who is my editor, sponsor, or approver? 

If you cannot determine who your editor, sponsor, or approver is, call or email the IT Help Desk at 410-706-HELP.

How can I check the status of my affiliate record? 

Sponsors and approvers can go to the Community System and view their "Pending Sponsorships" and "Pending Approvals."

When will my affiliate record expire? 

Affiliate records expire on the morning of the Expiration Date. You and your sponsor will get a notification 30 days before expiration. 

How do I request a new expiration date? How do I request a renewal of my account?  

Log in to the Community System using your UMID and password.

Click on "My User Profile."

Community System image to view your record.

Under "Affiliation", click on the "Edit" link

Community System image to edit your record.

Edit the Expiration Date, then click on "Submit"

Community System edit your expiration date.

You should see a confirmation

Community System image to confirm the edits to your record.

Your Sponsor is notified of the request by email. Once your Sponsor agrees to the new date, the Approver is notified of the request by email. Once the Approver agrees, the requested change is Approved.

How do I update my affiliate information – email address, campus address, etc.? 

Go to the Community System and sign on with your UMID and password.

Click on the “View Your Record” link.

 

Find the information that needs to be updated, and click on the blue 'Edit' button to update.

What if my sponsor changes? 

Your new sponsor can go to the Community System and "Takeover Sponsorship" of your affiliate record from the old sponsor to the new sponsor.

How do I access the UMB Community System? 

Go here and sign on with your UMID and password.

How do I request access to eUMB (Financials, HRMS, or RAVEN) or COEUS?  

Access to eUMB applications can be requested following the steps below: 

  • Log into the App Request system
  • Search for the User
  • Click on the user’s name from the results list
  • Select the relevant application
  • Click Submit 

These steps can be done by either the user or the user’s sponsor/approver.

Why can't I edit the expiration date? 

The expiration date can only be set to a maximum of no more than 15 months from today.