GoogleApps Retirement FAQ

Does this apply to me? 

If you log in to your UMB student email account using either of the below web addresses, your UMB email account is impacted.

I have a professional (faculty/staff) UMB email address and a student/alumni UMB email address. Am I keeping both? 

Yes. Your professional email address is for UMB business needs while you are an employee. If you leave UMB employment, access to your professional UMB email is removed. Your UMB student and alumni email address is separate and you retain access to your student and alumni email regardless of your UMB employment status.

What are the important dates I need to know about? 

Email notifications to impacted accounts begin on March 31, 2025 and will continue until the project’s completion the week of June 2, 2025.

Email auto-forwarding in the UMB Google environment will be disabled on May 5, 2025 to enhance the security of UMB email accounts. More information is available here: https://www.umaryland.edu/cits/departments-leadership-and-committees/it-security-and-compliance/security-awareness/changes-to-auto-forwarding-of-emails/

All access to UMB Google will be disabled on June 2, 2025. Please download any data you wish to keep by this date.

Actively used UMB Google alumni email addresses will be automatically moved to UMB Microsoft 365 beginning June 2, 2025. School of Medicine (SOM) alumni receiving a new alumni email address will have all new email sent to their original UMB Google alumni email address delivered to their new SOM alumni email address for one (1) year.

What differences are there between UMB Google and UMB Office 365? 

For alumni, UMB Office 365 provides only email.  Cloud file or photo storage is not available.

What do I need to do? 

Students who are enrolled at UMB and use a UMB Google email account will have their UMB Google email address moved to Microsoft 365 automatically on Monday, June 2, 2025.  After the move date, activate your UMB Microsoft 365 email account by visiting the UMB Account Management website at https://directory.umaryland.edu and complete the activation process.  If you are a continuing student, you must complete the activation process before your next registered semester begins.

Likewise, UMB alumni who are actively logging in to their UMB Google email account will have their email address moved to Microsoft 365 automatically on Monday, June 2, 2025.  After the move date, activate your UMB Microsoft 365 email account by visiting the UMB Account Management website at https://directory.umaryland.edu and complete the activation process.  This group can optionally move their UMB alumni email address to Microsoft 365 sooner by visiting the same website before the move date.

UMB alumni who are not actively logging in to their UMB Google email account can opt-in to receive an Microsoft 365 alumni email account by visiting the UMB Account Management website.  Visit the UMB Account Management website at https://directory.umaryland.edu to complete the opt-in process.

How do I access my alumni email in UMB Microsoft 365? 

If your UMB Google email address was automatically moved to UMB Microsoft 365, you first need to activate your Microsoft 365 UMB login by visiting the UMB Account Management website at https://directory.umaryland.edu and complete the activation process.

To access your UMB Microsoft 365 alumni email account, visit https://portal.office.com, log in with your UMB alumni email address & password, then click the Outlook icon to access your UMB alumni email account.

To access from a mobile device, install the Outlook app and follow the Add Account instructions from the instructions below.

How do I save my emails, photos or other information? 

Please visit the Downloading Your UMB Google Data page for information on downloading and saving your content.

Can I forward my UMB Microsoft 365 email? 

No. To ensure the safety and security of your UMB email account, automatic forwarding of email to another email system or personal email account (e.g. Gmail, Yahoo, etc.) is not allowed. More information is available here: https://www.umaryland.edu/cits/departments-leadership-and-committees/it-security-and-compliance/security-awareness/changes-to-auto-forwarding-of-emails/

How do I reset my password for the GoogleApps@UMaryland system?  

You can reset your myUM password from the myUM Account Management site

For more information on changing or resetting your myUM Password, click here.

Can I open my personal Gmail account and my GoogleApps@UMaryland at the same time? 

You can only open your personal Gmail account or your GoogleApps@UMaryland account, not both at the same time.