Bits & Bytes

Participipation and Collaboration is the Theme of Another Successful Year for the Quantum Human Capital Managment (QHCM) Project

The QHCM project successfully wrapped up another year! In 2024, substantial efforts from dedicated QHCM project team members and over 250 stakeholders from across UMB raised awareness about the new human resources and payroll system and the benefits it will bring to UMB employees. The high stakeholder involvement and collaboration helped define over 130 business processes, leading to innumerable design and configuration decisions. QHCM project team members, subject matter experts, and change champions participated in over 100 stakeholder meetings, demos, and focus groups.

The two town halls and the user fair attracted about 1,200 attendees. Resource materials shared, and feedback captured at these events were added to the QHCM website, including 65 FAQs collected and answered, which will continue to help others as the project progresses. The excitement and satisfaction with parts of the system highlighted so far is evident in over 150 unique pieces of feedback that mentioned, among other things, enthusiasm about the "opportunity to create a great system to improve working at UMB" and "streamlined Human Resource processes."

The willingness of the community to partner with the project team set a strong foundation for 2024. The QHCM project team looks forward to collaborating on even more exciting and engaging community activities as we progress toward go-live in 2025!