Collections and Accounts Receivable (CAR) Teams

Contact: spaccollections@umaryland.edu

The Collections and Accounts Receivable (CAR) Team has been embedded in another team for a long time.  SPAC felt it needed its own stand-alone structure so that more focus could be put on the collection of revenues for the departments.   There are two succinct areas:  Collections and Accounts Receivable

  • Collections (C )
    • Review aging report
    • Monthly report contacting sponsors, dept for payment.
    • Issue dunning letters to sponsors.
    • Maintain and update vendor registration and ACH forms.
    • Maintain and update collections payment plans.                   
  • Accounts Receivable (AR)    
    • Claim, process and apply payments from UMB’s central clearing accounts for all sponsored project invoices. 
    • Research payments without adequate reference information.

Questions for CAR Team 

  • Banking information
  • ACH or vendor form needs to be filled out
  • Have you received my payment
  • Why is my payment not showing posted
  • How do I obtain a W-9 for a sponsor
  • Can I receive the original invoices with my collection letter
  • Are you sending a Dunning Letter to this sponsor
  • Can you stop dunning a sponsor
  • I have a payment in my office how do I get it applied
  • My sponsor wants to institute a payment plan
Janel Williams

Janel Williams

Supervisor

Stacia Carney

Stacia Carney

Sr. Collections Specialist

Sui Lia

Sui Lia

Financial Analyst AR

Paula Coffman

Paula Coffman

AR Accountant I