After logging into SURFS, students can review their aid offer, accept/decline awards, and check outstanding requirements by following the steps below. 

Students should frequently check their SURFS account for outstanding items, additional requirements, and/or adjustments to their aid package.

Requirements that are not completed in a timely manner, prior to the start of the term, may impact financial aid eligibility and/or result in delays for disbursements and receiving refunds. Students who delay in making payment arrangements may also receive a late fee added to their bill and have a registration hold placed on their account. 

Students who need to change the amount of a recently accepted Direct Loan offer, and have not yet completed the loan requirements, should call or email the University Student Financial Aid office as soon as possible so that the loan offer can be reset. For loans that have already been processed and/or disbursed, students will be required to wait until the Loan Adjustment Period, to request a change.

Review Aid Offer

  1. Log in to SURFS
  2. Click Financial Aid --> Financial Aid Dashboard
  3. Click the "Offer" tab.
  4. Ensure the correct Award Year is selected at the top.
  5. Review your Cost of Attendance, Grants/Scholarships, Federal Loans, Other Resources

Accept/Decline Aid

  1. For the aid you want to accept/decline, click the box under “Take Action”.  All grants and scholarships are automatically accepted on the student's behalf. 
  2. Select the option you want.  
    • Accept: The full amount for the academic year will be accepted.  
    • Modify: Allows you to accept a portion of the amount offered by manually entering the amount. **Tip: the amount you enter will be split evenly between all terms for the academic year (e.g. fall/spring). 
    • Decline: Will decline the whole award for the academic year.   
  3. Once a decision is made for all awards, click “Submit”. 
  4. Return to the “Home” tab to view and complete any additional documents required to process your request. Students who have accepted loans will have additional requirements posted in this section that must be completed to receive the funds.  

Outstanding Requirements

  1. Click Financial Aid --> Financial Aid Dashboard
  2. Requirements will be displayed on the "Home" tab.
  3. For certain items, click on the requirement title to access the necessary form. 
  4. Click on the dropdown arrow to the right of the requirement to view additional information and instructions for each item. 

Once the necessary document(s) or steps for a requirement have been completed and processed by University Student Financial Aid, the status will be updated to "Requirement Satisfied" on SURFS.