Bits & Bytes

Collegiate Travel Planners Now Avaliable

UMB travelers now use Collegiate Travel Planners (CTP) as the travel management company, replacing Travel Leaders Corporate (TLC). Please note, travel is still booked through Concur.

The CTP travel agent team is available:

General Agent Support

  • Phone: (844) 799-1892 | (210) 524-3378 (outside the U.S.)
  • Email: umaryland@ctptravelservices.com
  • Hours: 9:00 a.m. - 7:00 p.m. Eastern Standard Time, Monday - Friday

Emergency After Hours: 7:00 p.m. - 9:00 a.m. Eastern Standard Time, Monday - Friday, weekends & holidays (fees apply for after hours)

Online Agent Support (for online booking issues only)

  • Phone: (877) 208-1396
  • Email: online@travelctm.com
  • Hours: 7:00 a.m. - 9:00 p.m. Eastern Standard Time, Monday - Friday

For more information and answers to frequently asked questions, please visit the UMB Travel Website .